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The COI Mistake That Could Cost Your Contracting Business Its Biggest Job

Picture this: You land a big contract—six figures, maybe more. Crews are lined up, equipment’s ready, your trucks are on the road. Then, two weeks in, you get a call from the GC’s office: “We have to pull you from the job. Your Certificate of Insurance isn’t compliant.”

That’s not hypothetical. I’ve seen it happen. And in most cases, the problem isn’t that the contractor didn’t have insurance—it’s that their COI didn’t match the contract requirements.

The worst part? That kind of mistake can cost you more than just a job. It can put you on the hook for claims you thought someone else’s insurance would cover.

What a COI Actually Is (and What It Isn’t)

A Certificate of Insurance (COI) is just a snapshot of your coverage. It’s not a magic shield, and it’s definitely not a guarantee that your policy will respond to every situation in the contract you signed.

Think of it like a driver’s license—it shows you’re legal to drive, but it doesn’t prove you’re a good driver or that your car is in good shape.

The Most Common COI Landmines

These are the mistakes I see over and over again:

  1. Missing Additional Insured Endorsements

    The GC or project owner wants to be listed as an “Additional Insured.” Not just for ongoing work—sometimes they require coverage for completed operations too. Miss that? You’re non-compliant.

  2. No Waiver of Subrogation

    This clause basically says your insurer won’t try to recover costs from the GC’s insurer, even if they share blame. Many contracts require it, and leaving it off can kill your job.

  3. Mismatched Entity Names

    “ABC Concrete LLC” on your COI but “ABC Concrete, Inc.” in the contract? Believe it or not, that can be enough for a compliance rejection.

  4. Expired Policies Mid-Project

    If your policy renews during the job and you don’t send an updated COI, you could be pulled until you fix it.

  5. Coverage Limits That Don’t Meet the Contract

    If the GC requires $5M in umbrella coverage and you only carry $2M, that gap can get you bounced fast.

How Subcontractors Can Sink You

If you use subs, their insurance is your problem too. If their COI isn’t compliant or their coverage lapses, you can end up paying for their mistakes.

I’ve seen excavation contractors eat the cost of a damaged fiber line because a sub’s coverage didn’t include underground utility damage—and nobody caught it until it was too late.

The Real Cost of Getting It Wrong

  • Losing contracts you’ve already bid and won

  • Delays in starting work while chasing paperwork

  • Paying claims out of pocket that should have been someone else’s responsibility

  • Burning your reputation with GCs who think you don’t have your act together

How to Make COI Compliance Part of Your Bidding Process

  • Review the insurance requirements before you submit your bid

  • Have your agent check your policies and endorsements against the contract language

  • Track subcontractor COIs the same way you track payroll and safety logs

  • Keep updated COIs ready for quick turnaround—GMs hate waiting on paperwork

How We Help Contractors Avoid COI Nightmares

We work with contractors who run real operations—crews, equipment, and serious projects. We know what GCs and project owners expect, and we know how to make sure your insurance matches your contract before you’re on the hook.

Whether you’re running a plumbing company, concrete outfit, or excavation crew, we can spot the red flags before they cost you jobs—or money.

Pro tip: If you’ve got a big bid out right now, send us the insurance requirements. We’ll review your current COI and policies—no cost, no obligation. Better to find out now than halfway through a project.

Bottom line: A COI is more than a form—it’s a contract compliance tool. Get it wrong, and the job you lose could be the one that was going to put you over the top this year. Get it right, and you’re the contractor who never has to step off a site for a paperwork problem.